Terms & Conditions

Welcome to Alfa Interior Leads.
By accessing our website, purchasing our plans, or using our services, you agree to follow the Terms & Conditions listed below.
Please read them carefully before using our platform.


1. Acceptance of Terms

By purchasing any lead package or browsing our website, you confirm that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy and Refund Policy.

If you do not agree, please do not use our services.


2. Nature of Service

Alfa Interior Leads provides digital interior design project leads to interior designers, contractors, and related businesses.
All leads are delivered digitally and cannot be returned once shared.

We do not guarantee project closures, appointments, or conversions.


3. Plan Purchase & Billing
  • All prices mentioned on the website are final.

  • Payment must be completed before plan activation.

  • Once the plan is activated and the first lead is delivered, cancellation is not allowed.

  • All purchases are final and non-refundable (as per our Refund Policy).


4. Lead Delivery
  • Leads are delivered via WhatsApp, Email, or Dashboard as per your plan.

  • Lead count may vary slightly depending on market conditions.

  • Delivery may take time if demand in your selected area is low.

  • Plans run on a monthly cycle from the date of activation.


5. Lead Usage Rules

You agree NOT to:

  • Resell, share, exchange, or publish our leads

  • Use leads for any illegal or unethical activity

  • Harass or repeatedly contact customers in a harmful manner

  • Share customer data with third parties

Violation may result in immediate termination of your plan without refund.


6. Lead Replacement Policy

A lead may be replaced only if:

  • The phone number is invalid (does not exist / permanently switched off)

  • The number is unreachable due to technical error (proof required)

Replacement will not be given for:

  • Customer not picking up calls

  • Customer not interested

  • Budget mismatch

  • Location mismatch

  • Customer choosing another designer

  • Slow follow-up or poor communication from your side

Replacement requests must be submitted within 24 hours of receiving the lead.


7. No Guarantee of Conversion

Alfa Interior Leads ensures that leads are verified, but we do not guarantee:

  • Customer response

  • Meeting arrangement

  • Project confirmation

  • Signing of contract

  • Payment collection

Success depends on your communication skills, pricing, follow-up, and service quality.


8. Prohibited Activities

You must not:

  • Attempt to hack, modify, or tamper with our platform

  • Create multiple accounts to misuse offers

  • Use abusive language towards our team

  • Spread misinformation about the company

  • Misuse client data delivered to you

Any violation may result in immediate suspension.


9. Limitation of Liability

Alfa Interior Leads shall not be held responsible for:

  • Loss of business or revenue

  • Failure to convert leads

  • Delayed lead response from customers

  • Technical issues on your device

  • Miscommunication with leads

We only provide customer contact details; the outcome is beyond our control.


10. Service Modifications

We reserve the right to:

  • Modify plans or pricing

  • Update lead counts

  • Change delivery methods

  • Improve verification processes

  • Add or remove service features

Any changes will be updated on the website.


11. Termination of Service

We may terminate your access without refund if you:

  • Misuse or resell leads

  • Provide false information

  • Abusively contact our team or clients

  • Violate these Terms & Conditions


12. Governing Law

These Terms & Conditions follow the laws of India.
Any disputes will be handled under legal jurisdiction of Pune, Maharashtra.


13. Contact Us

If you have any questions about these Terms & Conditions, contact us at:

Alfa Interior Leads
📞 Phone: 8126079455
📧 Email: alfafurniturie@gmail.com
🏢 Address: Kalpataru Park, Bakori Road, Wagholi, Pune, Maharashtra – 412207